It Never Hurts to Ask: Part II

Last July I wrote a post about how I’ve learned over the years that “It Never Hurts to Ask“. Here is another example I experienced yesterday.
I have a free ticket on AirTran that I wanted to use to attend an upcoming convention. I went online to book my free ticket, however, the flights offered for the free ticket wasn’t the ones I wanted. The flights offered were late night and required 1 stop. I wanted to leave in the morning with a non-stop flight. I immediately grew very annoyed.
I then decided to give AirTran a call and request the early non-stop flight. I told the customer service representative of my problem and requested as a courtesy to book me on the flight I wanted. She said hold on, then came back on and said her supervisor approved my request. I was happy about that!
I then went online to book my return flight home. The convention had a discount code to get a 10% discount on my flight; however, for my return flight home the date for the discount was the day after I wanted to return. I then decided to give AirTran another call to get the 10% discount even though it wasn’t offered for the date I wanted. To my surprise AirTran give me the 10% off. So there you go another example of “it never hurts to ask”.
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